Contact Us

Get in touch with Preeminent for all your pet supply needs. We're here to assist with your inquiries and provide exceptional service.

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Location & Contact Information

Address

Preeminent Pet Supplies Co., Ltd.
Guangzhou, China

Website

www.preeminentpet.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday - Sunday: Closed

Our Global Reach

We serve clients worldwide with a focus on these regions:

North America
South America
Europe
Australia
Southeast Asia
East Asia
Location Map

Frequently Asked Questions

Find answers to common questions about our services and processes.

What is the minimum order quantity (MOQ)?

Our MOQ varies by product type. For OEM/ODM products, it typically ranges from 500-1000 pieces per design. For wholesale orders, we can accommodate smaller quantities. Please contact us for specific product MOQs.

How can I request product samples?

You can request samples through our Sample Request form. Sample costs and shipping fees apply, which can be credited toward your bulk order. Sample production typically takes 3-7 days plus shipping time.

What are your payment terms?

We typically require a 30% deposit to start production, with the remaining 70% due before shipment. For long-term partners, we offer flexible payment terms. We accept T/T, PayPal, and L/C for large orders.

What is your production lead time?

Standard production lead time is 25-30 days after sample approval and deposit receipt. This may vary based on order quantity, product complexity, and current production schedule. Rush orders can be accommodated when possible.